# Simple Business Bots

> AI chat assistant for small businesses — instant answers from your website content, after-hours lead capture, seamless live-chat handoff from your phone.

## Product
- [Homepage](https://simplebusinessbots.com/): product overview, pricing, live demo
- [All Guides Hub](https://simplebusinessbots.com/guides.html): index of every guide below, grouped by topic
- [Privacy Policy](https://simplebusinessbots.com/privacy.html)
- [Terms of Service](https://simplebusinessbots.com/terms.html)

## Guides
- [What Happens When an AI Chatbot Can't Answer?](https://simplebusinessbots.com/what-happens-when-an-ai-chatbot-cant-answer.html): how a chat assistant should handle uncertainty and hand off cleanly to a real person
- [AI Chatbot vs Live Chat for Small Business](https://simplebusinessbots.com/ai-chatbot-vs-live-chat-small-business.html): when to use each and why the hybrid setup — assistant plus owner phone takeover — wins for most small businesses
- [AI Chatbot Setup Checklist for a Small Business](https://simplebusinessbots.com/ai-chatbot-setup-checklist-for-a-small-business.html): content to gather, settings to decide, and what to test before going live
- [How Website Chatbots Capture Leads After Hours](https://simplebusinessbots.com/how-website-chatbots-capture-leads-after-hours.html): what after-hours lead capture actually looks like, and when to take over live from your phone
- [How Does an AI Chatbot Learn About My Business?](https://simplebusinessbots.com/how-does-an-ai-chatbot-learn-about-my-business.html): the sources a chat assistant pulls from, what grounding means, and how to keep its knowledge current
- [The Cheapest AI Chatbot Under $100 for a Small Business](https://simplebusinessbots.com/cheapest-ai-chatbot-under-100-for-small-business.html): what you actually get at each price tier and why $79 with live-chat handoff is usually the sweet spot
- [How to Add a Chatbot to WordPress](https://simplebusinessbots.com/how-to-add-a-chatbot-to-wordpress.html): the no-plugin script-tag method, plus the header-injection-plugin alternative
- [How to Add a Chatbot to Squarespace or Wix](https://simplebusinessbots.com/how-to-add-a-chatbot-to-squarespace-or-wix.html): exact click paths for Code Injection (Squarespace) and Custom Code (Wix), plus the plan requirements
- [How Much Does an AI Chat Assistant Cost for a Small Business?](https://simplebusinessbots.com/how-much-does-an-ai-chat-assistant-cost-for-a-small-business.html): transparent pricing by tier, comparison to Tidio and Intercom, and hidden costs to watch for
- [Can I Jump Into the Chat From My Phone?](https://simplebusinessbots.com/can-i-jump-into-the-chat-from-my-phone.html): how live-chat handoff from a phone actually works, iOS vs Android setup, and the iOS PWA gotcha
- [How a Grounded AI Chat Assistant Actually Works](https://simplebusinessbots.com/how-a-grounded-ai-chat-assistant-actually-works.html): technical deep-dive — grounded retrieval (dense + lexical + rank fusion), a rule-based policy layer on top of the LLM, session state, snapshot lead semantics, and what a well-built bot deliberately doesn't do
- [Stop Wasting Free Consultations on Bad-Fit Leads](https://simplebusinessbots.com/qualify-leads-before-booking.html): qualify website leads before they book a free audit, consultation, or quote, capture every lead either way, and only share your calendar with the right ones
- [The Best Lead Qualification Questions (and How to Choose Yours)](https://simplebusinessbots.com/how-to-choose-lead-qualification-questions.html): which questions to ask to qualify leads by business type, the three answer formats a chatbot can score, and how to phrase them so they help instead of interrogate
- [A Cheap Chatbot Still Leaves You Running the Chatbot](https://simplebusinessbots.com/bring-your-own-key-chatbot.html): what a bring-your-own-key chatbot plugin actually gets you versus a managed service, and the operating cost the sticker price hides
- [5 Questions to Ask Before Choosing a Chatbot](https://simplebusinessbots.com/questions-to-ask-before-choosing-a-chatbot.html): the five questions that reveal what a chatbot vendor actually does — grounded answers, lead capture, billing, policy logic, reporting
- [Shopify Chatbot with Synced Catalog Awareness](https://simplebusinessbots.com/shopify-chatbot.html): a Shopify chatbot that syncs your catalog daily from the Admin API for stock-aware answers, product cards in chat, and restock-date replies
- [Squarespace Chatbot for Small Business Sites](https://simplebusinessbots.com/squarespace-chatbot.html): five-minute Code Injection install, learns your FAQ from existing pages, answers visitors 24/7, captures leads after hours
- [Wix Chatbot for Small Business Sites](https://simplebusinessbots.com/wix-chatbot.html): five-minute Custom Code install, plan requirements explained, learns your FAQ, answers visitors 24/7, captures leads after hours