What a Squarespace chatbot does for a small business
Squarespace gives small businesses a clean website. What it doesn't give them is anyone to staff the site after 6pm. A chatbot fills that gap with four jobs:
- Answers FAQs from your site. Hours, services, pricing, locations, policies: whatever's already on your Squarespace pages becomes the chatbot's knowledge.
- Captures leads after hours. Visitor asks a question that needs a real reply, the chatbot collects their name and contact and emails it to you (or pushes it to your CRM).
- Books appointments. If you connect Google Calendar, the chatbot offers free time slots and books on the spot.
- Hands off to you when needed. If a visitor wants to talk to a human, you get a push notification and can take over from your phone.
Works with every Squarespace plan that supports custom code
Squarespace gates custom code (and therefore chatbots) to certain plans:
- Current plans: Core, Plus, and Advanced all include Code Injection. The entry-level Basic plan does not.
- Legacy plans: Business, Personal Business, and Commerce all qualify.
If you're on Basic, the upgrade to Core is a few dollars per month. Worth it for any chatbot, analytics tool, or third-party widget you'd want to add.
Five-minute install on Squarespace
- Sign up and onboard your bot: paste your website URL, our system reads your pages and builds an FAQ automatically.
- Copy the script tag we generate.
- Paste it into Squarespace at Settings → Advanced → Code Injection → Header.
That's the whole install. The widget appears on every page of your Squarespace site immediately. Full step-by-step guide here, including the gotchas.
Pricing
| Plan | Price | Best for |
|---|---|---|
| Basic | $29/mo | FAQ answering and lead capture for a single business |
| Growth | $49/mo | Adds CRM integrations, calendar booking, WhatsApp |
| Premium | $79/mo | Adds priority support and the most capable model |
No setup fees. Cancel anytime in your dashboard.
Built for small Squarespace sites, not enterprise
Most chatbot platforms (Intercom, Drift, Zendesk) are priced and designed for big SaaS companies. They bristle with config knobs that small business owners don't need and start at hundreds of dollars per month. Simple Business Bots is the opposite: one bot, one paste, owner-friendly dashboard. Sign up, the bot reads your Squarespace pages, you paste the script, you're done.