What a Wix chatbot does for a small business
Wix gives small businesses a polished website out of the box. What it doesn't give them is anyone to staff the site after closing time. A chatbot fills that gap with four jobs:
- Answers FAQs from your site. Hours, services, pricing, locations, policies: whatever's already on your published Wix pages becomes the chatbot's knowledge.
- Captures leads after hours. Visitor asks a question that needs a real reply, the chatbot collects their name and contact and emails it to you (or pushes it to your CRM).
- Books appointments. If you connect Google Calendar, the chatbot offers free time slots and books on the spot.
- Hands off to you when needed. If a visitor wants to talk to a human, you get a push notification and can take over from your phone.
Wix plan and setup requirements
Wix gates Custom Code behind two requirements:
- A paid Premium plan. Light, Core, Business, or Business Elite all unlock Custom Code. The free Wix plan does not.
- A published site with a connected domain. Wix won't show the Custom Code option until both conditions are met. If you're still on a wix.com subdomain, connect a real domain first.
Once you're eligible, the Custom Code panel appears in your Wix dashboard. From there, installing a chatbot is one paste away.
Five-minute install on Wix
- Sign up and onboard your bot: paste your published Wix site URL, our system reads your pages and builds an FAQ automatically.
- Copy the script tag we generate.
- Paste it into Wix at Settings → Custom Code → Add Custom Code, set it to All Pages, place in Head, and publish your site.
Wix requires you to publish the site after adding custom code; the widget won't appear until you do. Full step-by-step guide here, including the gotchas.
Pricing
| Plan | Price | Best for |
|---|---|---|
| Basic | $29/mo | FAQ answering and lead capture for a single business |
| Growth | $49/mo | Adds CRM integrations, calendar booking, WhatsApp |
| Premium | $79/mo | Adds priority support and the most capable model |
No setup fees. Cancel anytime in your dashboard.
Built for small Wix sites, not enterprise
Most chatbot platforms (Intercom, Drift, Zendesk) are priced and designed for big SaaS companies. They bristle with config knobs that small business owners don't need and start at hundreds of dollars per month. Simple Business Bots is the opposite: one bot, one paste, owner-friendly dashboard. Sign up, the bot reads your published Wix pages, you paste the script, you publish, you're done.