Guides
Practical, answer-first guides on choosing, setting up, and running an AI chat assistant for a small business. Honest about limits. No vendor fluff. Each guide is short enough to finish in one sitting.
How a well-built chat assistant should handle uncertainty — and hand off cleanly when a visitor wants a real person.
Read the guide →Why the strongest setup is not one or the other. It's both, with a smooth handoff between them.
Read the guide →Content to gather, settings to decide, and what to test before going live. Most setups take under an hour.
Read the guide →Three methods, ranked. The no-plugin script-tag route is usually the cleanest for a small business site.
Read the guide →Exact click paths for both platforms, plus the plan-tier requirements that often trip people up.
Read the guide →The sources a chat assistant pulls from, what grounding means, and how to keep its knowledge current.
Read the guide →Transparent pricing by tier, comparison to Tidio and Intercom, and the hidden costs to watch for.
Read the guide →What you get at each price band — and why $79 with live-chat handoff is usually the sweet spot.
Read the guide →What after-hours lead capture actually looks like, and when to take over live from your phone.
Read the guide →How live-chat handoff from a phone actually works, iOS vs Android setup, and the iOS PWA gotcha.
Read the guide →The live demo on our homepage answers real questions, captures leads, and hands off to a real person. Same setup you'd run on your site.
Go to the demo